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❓ Frequently Asked Questions

Knockout FAQ — Answers to All Your Questions

From registration and payments to betting rules and bonuses — find answers to all your Knockout questions, right here in English.

📋 40+ Questions 🇧🇩 Answers in English ⚡ Quick Resolution 🔄 Regular Updates
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Why Choose Knockout
What makes knockout different

Find out why millions of players across Bangladesh trust knockout.

🔐
Secure & Verified

Your account is protected with SSL encryption, two-factor authentication, and an anti-fraud system. Every transaction is secure.

💸
Fast Payments

Deposit and withdraw via Mobile Pay, Nagad, and Rocket in as little as 5 minutes. No hidden charges, starting from just ৳200.

🎁
Exciting Bonuses

100% welcome bonus on your first deposit, daily cashback, free bets, and VIP rewards — Knockout gives you more.

🏏
Huge Game Collection

500+ casino games, 30+ sports, live betting, and jackpots — all the entertainment you need, on one platform.

🎧
Bengali Support

Bengali live chat and email support, available 24 hours a day, 7 days a week. Get fast help with any issue.

📱
Mobile App

Download the knockout app on Android and iOS. Play from anywhere — fast, simple, and smart.

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No results found

Please try a different keyword or contact support directly.

👤 Account

To register, you need an active Bangladeshi mobile number (+880), a valid email address, and you must be 18 or older. The entire process takes just 2 minutes. Your National ID is only required at the time of withdrawal.

No. Under knockout's policy, each person is allowed only one account. Creating multiple accounts may result in all accounts being permanently suspended and balances forfeited.

Go to "Identity Verification" in your profile settings. Upload a photo of your National ID or passport. Verification is usually completed within 24 hours. Your withdrawal limit increases once verified.

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify your identity with the OTP and set a new password. The whole process takes under 3 minutes.

Email support or reach out via live chat. Make sure to withdraw any remaining balance before closing your account. You can also set self-exclusion or deposit limits under the Responsible Gaming section.

💳 Deposit

Log in → Click the "Deposit" button → Choose a payment method (Mobile Pay / Nagad / Rocket) → Enter the amount → Confirm. Your balance will be updated in just 2–3 minutes.

The minimum deposit on knockout is ৳200. You'll receive a 100% bonus on your first deposit. There's no set maximum deposit limit, though KYC verification is required for large amounts.

Mobile Pay and Nagad deposits are usually credited within 1–3 minutes. If there's a delay, wait 15 minutes. If it still hasn't arrived, contact support with a screenshot of your transaction.

knockout itself does not charge any deposit fees. However, your mobile banking service (Mobile Pay/Nagad) may apply their own service charges, which are solely their responsibility.

💰 Withdraw

Log in → click the "Withdraw" button → select an amount and payment method → enter your mobile banking number → confirm. Funds typically arrive within 5–10 minutes.

The minimum withdrawal amount is ৳500. Your daily withdrawal limit depends on your account level. Completing KYC verification significantly increases your limit.

Most withdrawal requests are processed within 5–15 minutes. During peak hours, it may take up to 2 hours. Delays may occur between midnight and 6 AM.

If a withdrawal is cancelled, the amount is automatically returned to your balance. Cancellations can happen if KYC verification is incomplete or payment details are incorrect. Resubmit with the correct information.

🎁 Bonus

Make your first deposit after registering and a 100% welcome bonus will be automatically added to your bonus balance. For example, deposit ৳1,000 and get ৳1,000 in bonus — ৳2,000 in total.

To withdraw a bonus, you need to meet specific wagering requirements. Typically, you must wager the bonus amount 10–20 times. The exact terms are clearly stated when you receive the bonus.

You earn a cashback percentage on your net daily losses. Cashback is credited automatically at midnight every day. The rate varies based on your VIP level.

Share your unique referral code with a friend. Once they register and make their first deposit, you'll receive a bonus credited directly to your balance.

🏆 Betting

You can bet on 30+ sports including cricket, football, tennis, hockey, badminton, and kabaddi. All major tournaments are covered — IPL, BPL, World Cup, Premier League, and more.

Place bets in real time while a match is in progress. Odds shift continuously based on how the game unfolds. Live betting gives you a strategic edge — read the momentum and bet accordingly.

Once a match ends and the result is confirmed, winnings are automatically credited to your balance. Settlement typically happens within 5–10 minutes of the match ending.

If a match is abandoned or postponed, your full bet amount is refunded. For accumulator bets, if one leg is voided, the odds are recalculated accordingly.

🎰 Casino

slots, Baccarat, Roulette, Blackjack, Poker, Andar Bahar, Teen Patti, Dragon Tiger, Live Dealer games, and more — 500+ titles in total. New games are added every week.

Yes. Live Casino games are streamed live from real studios. Professional dealers run the games with real cards and tables. You can watch in HD video and chat with the dealer in real time.

Most slots have an RTP (Return to Player) of 95%–98%. Live table games tend to have an even higher RTP. The RTP is listed on each game's information page.

🛡️ Security

Yes. knockout uses 256-bit SSL encryption. All financial transactions are encrypted, and anti-fraud and cyber security systems run 24/7. Your personal data is never shared with third parties.

Go to Profile Settings → Security → Enable Two-Factor Authentication. You'll receive an OTP on your mobile every time you log in. Keeping this on significantly improves your account security.

Change your password immediately and notify support. Log out of all devices from your profile. With 2FA enabled, login from an unrecognized device is blocked.

Yes. Your personal information is stored in strict accordance with our privacy policy. It is never sold or shared with any third party. For more details, please see our Privacy Policy View.

Learn more about the Knockout FAQ

Knockout is one of Bangladesh's most trusted online betting and casino platforms. Millions of users bet, play casino games, and join jackpots on the platform every day. New users often have plenty of questions — from registration and payments to bonuses and security. This FAQ page answers all those common questions in plain, easy-to-follow English.

The Knockout support team is always here for you. If you can't find the answer in this FAQ, reach out via live chat or email. Our Bengali support team is active 24/7.

Tip: The fastest way to find a question is to use the search box at the top of the page. Type any keyword and related questions will be highlighted instantly.

Important information for new players

Joining knockout is completely free. Registration takes just 2 minutes, and you get a 100% welcome bonus on your first deposit. Keeping a few things in mind from the start will make your experience even better:

  • Enter your correct mobile number during registration — it's your primary contact method
  • Use a strong password and keep 2FA enabled
  • Read the bonus terms and conditions carefully
  • Start with small amounts and take time to understand how betting works
  • Follow responsible gaming guidelines — Read more
  • Reach out to support for any issue — you don't have to figure it out on your own
Need help?
Contact Us Directly

If you can't find your answer in the FAQ, our support team is always ready to help.

💬
Live Chat

Click the chat button at the bottom right of any page on the site. Average response time is 2 minutes.

📧
Email Support

Send an email to support@knockout.run. You'll receive a reply within 24 hours.

📋
Terms & Conditions

For detailed terms on bonuses, betting, and payments, See Here।

🛡️
Responsible Gaming

To set self-exclusion or deposit limits, Go Here।

🚀 Get Started Now

What are you waiting for? Join Knockout today

Register, claim your 100% welcome bonus, and enjoy the best betting experience in Bangladesh.

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⚠️ For users aged 18+ only. Please play responsibly.

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