🛡️ Responsible Gaming

Responsible Gaming at knockout — Keep It Fun, Keep It in Control

Gaming is for fun — not stress relief. knockout believes gaming should be a healthy form of entertainment in every player's life. That's why we give you all the tools and information you need to play responsibly.

🎯 Setting Limits ⏸️ Taking a Break 🚪 Self-Exclusion 📞 24/7 Support 🔞 18+ Only
95%
Players game for entertainment
24/7
Support & Assistance
30s
Time to Set Limits
18+
Adults Only
6 Tools for Responsible Gaming

Knockout cares about more than just entertainment — your wellbeing matters to us. These tools are completely free and available to use at any time.

💰
Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately. Increasing it requires a 7-day waiting period.

⏱️
Session Time Limit

Decide in advance how long you want to play. Once that time is up, the platform will automatically log you out.

📉
Loss Limit

Set a threshold for how much you can lose within a given period before play is stopped. This protects your budget from unexpected losses.

🌙
Break / Cooling-Off

Take a break from gaming for anywhere from a few hours to a few weeks. During this time, logging in will not be possible — step back, clear your head.

🚪
Self-Exclusion

For a longer-term break from the platform, you can activate self-exclusion for anywhere between 6 months and 5 years. This is the strongest protection available.

📊
Gaming History & Reports

View your full gaming history, win/loss stats, and time spent analysis. Know yourself, stay informed.

knockout's commitment: We want you to play with enjoyment, not anxiety. This page provides all the information and tools you need for responsible gaming, so that playing always remains a positive part of your life.

1 What Does Responsible Gaming Actually Mean?

Responsible gaming means enjoying gaming as entertainment — not as a source of income or a way to solve problems. At knockout, responsible gaming means you decide when you play, how long you play, and how much you wager.

Online gaming is growing rapidly in Bangladesh, with millions of people playing across various platforms every day. Most play for fun and never run into problems. However, for a small number of people, gaming can develop into an addiction — and that can affect other areas of their life.

Knockout is committed to helping every player game in a healthy and mindful way. Our Responsible Gaming programme is built on three core principles: control, awareness, and support.

The bottom line: Gaming is meant to be fun. If you ever feel like it's taking control of you — that's the moment to reach out for help.

2 Signs of Healthy Gaming Habits

Check the points below to see whether you have healthy gaming habits. A responsible player typically:

✅
Play for entertainment, not to make money
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Set a budget in advance
✅
Stay calm even when you lose
✅
Make time for family and friends
✅
Never let gaming get in the way of work or studies
✅
You can stop playing at any time
✅
Never borrow money or dip into savings to play
✅
You don't lie about your gaming

3 Warning Signs — Stay Alert

If you notice any of the following signs in yourself or someone close to you, it's time to use the responsible gaming tools:

⚠️
Chasing losses by playing again and again
⚠️
Repeatedly going over budget
⚠️
Skipping work or studies to play
⚠️
Hiding your gaming from family
⚠️
Borrowing money or dipping into savings to play
⚠️
Feel restless or irritable when not playing
⚠️
Staying up all night to keep playing
⚠️
Relationships with family and friends are suffering

Keep in mind: Having these signs doesn't make you a bad person. This is a common issue, and with the right support it can be overcome. knockout is always here for you.

4 Setting Limits — A Step-by-Step Guide

Setting limits for responsible gaming on Knockout is simple. Just go to your account settings and it's done in a few clicks:

1
Log in to your account

Log in to your Knockout account and click the profile icon in the top right corner.

2
Open the "Responsible Gaming" menu

Go to "Responsible Gaming" in the profile menu.

3
Choose the type of limit

Deposit limit, loss limit, or session time limit — choose one or more based on what works for you.

4
Set Amount & Duration

Daily, weekly, or monthly — choose your timeframe and enter your maximum amount.

5
Confirm & Save

Limit reductions take effect immediately. If you want to increase a limit, a 7-day waiting period applies — this is in place for your protection.

If you need any help setting limits, our support team is available 24/7 to assist you.

5 Self-Exclusion — The Strongest Protection

If you feel you need a long break from gaming, self-exclusion is the most effective step. Once activated, your account will be completely deactivated for the duration you choose.

Benefits of Self-Exclusion

  • Can be set from 6 months up to 5 years
  • During this period, no logins, deposits, or bets are possible
  • An active exclusion cannot be cancelled
  • A 7-day cooling-off period applies before reactivation after the exclusion period ends
  • No promotional communications will be sent during an active exclusion

To activate self-exclusion

Activate it directly from account settings or contact our support team — we'll have it done within 24 hours.

Important: Self-exclusion is a brave and right decision. You may miss out on bonuses and offers — but your wellbeing is the greatest reward of all.

6 Self-Assessment

Answer the following questions honestly. This is just for you — no information will be saved.

🔍 How Are My Gaming Habits?

7 The Role of Family

Family members are often the first to notice a problem. If someone close to you seems to be gaming excessively, have an open and honest conversation with them.

What You Can Do as a Family

  • Talk with empathy, not judgment
  • Stay mindful of your time and money when gaming
  • If needed, contact our support team on behalf of a family member
  • Encourage them to seek professional help rather than placing blame
  • Our Privacy Policy limits what we can share about another person's account — but we are always available to offer guidance

The Knockout support team is also here to help family members. Email us at: support@knockout.run

8 How to Get Help

Asking for help is a sign of strength, not weakness. Through knockout or independently, you can get support in the following ways:

Knockout Support

  • Live Chat: 24/7, fully in Bengali
  • Email: support@knockout.run — Response within 24 hours
  • All limit and break tools are free from your account

Professional Support

Gaming addiction is a mental health condition and it is treatable. Speak with your local mental health center or a doctor you trust. Free counseling is available in many places.

Keep in mind: There's no shame in asking for help. You are not alone — Knockout is always here for you.

9 Minor Protection

Knockout is strictly for adults aged 18 and above. Age is verified at registration, and KYC documents may be requested in cases of doubt.

Advice for Parents

  • Set a password or biometric lock on your device
  • Keep browser parental controls enabled
  • Use software to block online gaming sites
  • Teach your child about online safety
  • If you have any concerns, please get in touch with us

If we find that a minor is using knockout, the account will be suspended immediately and all deposited funds will be returned.

Parental Responsibility: Keep your login credentials and payment details out of your child's reach. We work together to keep children safe.

🎯 Start Responsibly

Play for Fun — Stay in Control

Register on Knockout and start setting your limits from day one. Responsible gaming begins with one mindful step.

⚠️ For adults aged 18+ only. Gaming is for fun, not a solution to problems.

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